Posts Tagged testimonials

FTC Guidelines on Endorsements and Testimonials

If you’re a blogger getting paid to post, you’re now going to have to disclose it. The social Web is under Federal Trade Commission (FTC) scrutiny. I have worked with several mommy bloggers with very high integrity. A few, however, were running pay for post operations — printing product reviews in exchange for cash — without revealing payments. That is influence gone awry. Now the FTC has put bloggers on notice with a requirement to disclose payments or promotional consideration related to such reviews.

The Federal Trade Commission recently approved final revisions to the guidance it gives to advertisers on how to keep their endorsement and testimonial ads in line with the FTC Act.

The notice incorporates several changes to the FTC’s Guides Concerning the Use of Endorsements and Testimonials in Advertising, which address endorsements by consumers, experts, organizations, and celebrities, as well as the disclosure of important connections between advertisers and endorsers. The Guides were last updated in 1980.

Under the revised Guides, advertisements that feature a consumer and convey his or her experience with a product or service as typical when that is not the case will be required to clearly disclose the results that consumers can generally expect. In contrast to the 1980 version of the Guides – which allowed advertisers to describe unusual results in a testimonial as long as they included a disclaimer such as “results not typical” – the revised Guides no longer contain this safe harbor.

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